Professional staff member conducting patient intake interview at computer desk during onboarding process.
Addictions

New Patient Onboarding at BHG

In this video, Dr. Ben Nordstrom guides viewers through the patient onboarding process at BHG. He explains what new patients can expect during their first appointment — from initial assessment and goal setting to how our care teams partner with individuals every step of the way.

Dr. Nordstrom also highlights how BHG’s patient-centered approach creates a welcoming, supportive experience that helps people feel understood, respected and equipped to begin their journey to recovery. Whether you’re a new patient, family member or referral partner, this video provides a clear and compassionate overview of how BHG starts care with confidence and clarity.