BHG Medical Services – Virginia

My girlfriend goes here and it’s making her a better person

The entire staff at Bhg Bessemer treatment facility has been nothing short of caring, helpful and genuinely concerned with the wellbeing of their patients. I have had an extremely positive experience here and recommend them to anyone looking for a positive change in life. From the ladies in front to the counselors and the pharmacists who give your medicines, everyone knows you by name/number and have all been beyond helpful. Its a wonderful staff! Thank you!

Great place great people

My husband and I love it here! Our intake day was our first great experience. Both of us had to do intake and they stop taking intakes at 10:00, we walked in at 9:57-9:58 and they still took us! I tried getting in with Bowen the day before and they wouldn’t take me, they said I had to schedule an appointment and it would be another week, but BHG was my saving grace! They want to help. Everybody is always friendly and caring as well. Tom at the office (and there’s another girl that does it, she has glasses and I think her name is Alexis? If not I apologize! 😅) but both of them are always In a good mood and willing to help and answer any questions you have. Tom also has memorized ( I think he said 70-80% of everybody’s number) which is beyond impressive! I got sick one day before they opened and Tom and the director (the first door by all the chairs) came and checked on me and asked if I need them to call anybody, they waited to open the clinic until I was ok (keep in mind there was a line). The counselors are also great and very understanding! If you work with them and tell them your situations and schedules they will do what they can to work with you. I got a few of my counseling sessions switched to phone calls because my husband has work early in the mornings and we don’t have much time to do anything when we come. My counselors name is Mariah and she is very nice and caring. Very easy to talk to as well! Also, she’s veryyyy stylish ! 😎 always coming in with a different hair style and she can pull off any outfit (I am beyond jealous!) and she’s got the sassy walk to pull it all off! 😂😂 I also gotta give Kari a good word, she’s another counselor here. When my husband and I couldn’t come at the designated group times she went out of her way to do a private group with just me and him. She also did it quickly since, like I said, we don’t have much time in the mornings. Like I said, if you work with them and tell them what’s going on, they will work with you. I gotta give it to the nurses as well, we have three of them and they’re all wonderful. When I got sick that one morning, Angel, came and checked on me and got me a bag, I was very appreciative of her. All three of them are very friendly, caring and compassionate. You can tell they really do care, and they take the time to great you and ask you how you’re doing. If they’re not busy they might strike up a conversation. I could tell any of these ladies anything and I wouldn’t feel any judgment. Lastly I gotta say a good word about Robert! He’s our security guard/muscle of the building. He’s a very good person, he’ll strike up a conversation with anybody and about anything. He also remembers you! They see so many people and here, the staff does remember you. He’s a very nice, down to earth guy, but he will step in when and if he has to, he cares about his people and doesn’t like when somebody creates a problem. He also got me a paper from the front desk once that I was very thankful for! This place has definitely cleaned up BIG TIME. I wasn’t here when it was on Wells street but I’ve heard the talk and it has done a full 360, plus some. The nurses keep a very close eye on the line and if you try cutting, or causing a problem when somebody gets back in their spot in line, they will say something. They don’t want to get confused so they like their line how it’s supposed to be! Also, they don’t want you to have to wait if that truly is your spot! The people that come here are awesome, everybody helps keep an eye on things and most people are good people here. I 100% would recommend BHG recovery over Bowen, or Marion, to anybody looking to get sober.

Such a great group of wonderful people working hard to help others in every way they can!