What can I expect at intake as a new patient?
In this video, Dr. Ben Nordstrom walks new patients through what to expect during their new patient Intake appointment. He explains the step-by-step process, from the initial assessment to the medical evaluation and shares how providers develop a personalized treatment plan to support recovery.
Preparing for Your First Appointment
When you schedule your new patient intake appointment at BHG, you take the first step toward recovery. During this appointment, providers gather important information about your medical history, behavioral health and personal goals. This helps the care team create a safe, individualized plan that meets your unique needs.
What Happens During Intake
During the intake process, providers actively guide you through each step:
- Conduct a medical evaluation to assess overall health and identify immediate needs
- Discuss substance use history and behavioral health to understand patterns and challenges
- Collaborate with you to develop a personalized treatment plan that may include medications, counseling and support services
This active, coordinated approach gives patients clear direction and confidence from the very first visit.
Supporting Patients Every Step of the Way
The team at BHG engages directly with patients, answering questions, explaining treatment options and providing guidance for each step of the recovery journey. Providers and care coordinators work together to ensure patients feel informed, empowered and ready to take the next steps in their recovery.
By combining clinical expertise with compassionate support, BHG helps patients begin their recovery journey with clarity, confidence and hope.
